Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Foundation AI Help Center

Welcome to the Foundation AI Help Center

Portals

  • FAI Customer Support

    Welcome! You can raise a request for FAI Customer Support using the options provided.

  • IT Support

    Welcome! You can raise a request for IT Support using the options provided.

  • Billing Support

    Welcome! You can raise a request for Billing Support using the options provided.

  • MoveDocs Upload Center Feedback Channel

    Welcome! You can raise a request for MoveDocs Upload Center Feedback Channel using the options provided.

  • 2025October Billing Changes / Adjustments

    Welcome! You can raise a request for 2025October Billing Changes / Adjustments using the options provided.

  • FAI Staging

    Welcome! You can raise a request for FAI Staging using the options provided.

  • FAI Internal

    Welcome! You can raise a request for FAI Internal using the options provided.

Suggested forms

  • Unclassified Issue in FAI Customer Support
  • Alert in FAI Customer Support

    This is for internal alerts

Powered by Jira Service Management
{"xsrfToken":"926e019047a076b37a17f435c70efdb182dbdab6_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5211218a-3920-4e9e-a585-53eb9532de67/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZjhkNDIzYS0yNmEyLTQzM2MtYTFhMy03M2YwN2FkMmI3MjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUyMTEyMThhLTM5MjAtNGU5ZS1hNTg1LTUzZWI5NTMyZGU2NyI6WyJyZWFkIl19LCJleHAiOjE3ODAzNTUyMTIsIm5iZiI6MTc4MDM1NDYxMn0.UprX6DtXI0OLicuhjfVEvY0xo0N532lIgTC61k0I8A0&client=ef8d423a-26a2-433c-a1a3-73f07ad2b729&mode=fit","logoId":"5211218a-3920-4e9e-a585-53eb9532de67","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Foundation AI Help Center","sharedPortalName":"Foundation AI Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Foundation AI Help Center","sharedPortalName":"Foundation AI Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#007ce1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/376c43f5-6a6c-4af3-abba-c45b2219c731/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZjhkNDIzYS0yNmEyLTQzM2MtYTFhMy03M2YwN2FkMmI3MjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM3NmM0M2Y1LTZhNmMtNGFmMy1hYmJhLWM0NWIyMjE5YzczMSI6WyJyZWFkIl19LCJleHAiOjE3ODAzNTUyMTIsIm5iZiI6MTc4MDM1NDYxMn0.Lp9yRIbatBjlDZTbcBzE3ioYAjhEM5455JnugrHQ6G8&client=ef8d423a-26a2-433c-a1a3-73f07ad2b729&height=300&mode=fit","bannerMediaApiFileId":"376c43f5-6a6c-4af3-abba-c45b2219c731","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=foundationai","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"926e019047a076b37a17f435c70efdb182dbdab6_lout","baseUrl":"https://customer.support.foundationai.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://foundationai.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ef8d423a-26a2-433c-a1a3-73f07ad2b729","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3b6f3498210240b184b42af800153a08","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://foundationai.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}